1) There are a lot of people who are really, really excited about the potential for the Drupal CMS to transform government websites (and they are pretty convincing). See Michael Walsh’s GovFresh post & watch the DrupalCon 2010 keynote.
2) Hard data finally exists for all the social media in government nay-sayers looking for ROI. The latest Pew Internet scientific report shows that a whopping 31% of online adults have used social tools such as blogs, social networking sites, and online video as well as email and text alerts to keep informed about government activities. But the real gem in the report is that social tools are engaging minorities with government more than you would think.
3) People notice when governments don’t allow comments on their facebook pages. The City of Charlotte, North Carolina recently came under fire for approving a policy that won’t permit fan posting on their government Facebook page. Read the Charlotte Observer article.
The City of Manvel utilizes Joomla! for their website. I would encourage municipalities to take a look at different CMS systems before making a choice. Drupal is nice; however, we felt that Joomla! was a better fit.
The German article “Government 2.0 Leitfaden zu Drupal” http://www.segments.at/government-2-0-leitfaden-zu-drupal